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Skip to content Skip to service links: No need to call Customer Service—now you can view, download, print or email your proof of delivery documents either as letters or in table format—usually within an hour of delivery. When tracking a shipment, just click on the Get Proof of Delivery link in your tracking results. Or group up to 25 proof of delivery requests below. Or get up to 25 Proofs of Delivery at once.
The ordered goods can be picked up in person in one of the Manufaktura stores selected beforehand, in the Czech Republic, without any fee only in the opening hours of the shop.
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You can pay in cash or by payment card. The order must also be placed if the goods are picked up in person. Do not pick the goods up without prior notification.
You will receive an e-mail about possible times. As soon as the goods are ready for pickup at the selected shop, you receive an e-mail notification.
The goods are deposited in the shop for 4 days. If you do not pick the goods up within the three days, you can ask for prolongation of the deadline by e-mail. You can pay in cash or by payment card in the shops.follow site
For orders placed on the territory of the Czech Republic we charge postage and packing. The shipping price is shown in the cart. Geis will ship your shipment on the following business day following the day of shipment from our warehouse to one of the selected Geis Points across the Czech Republic, you can choose this service yourself by entering your postcode.
When a Geis Pont list appears, you choose the one of delivery point. You are informed by SMS or by e-mail about the possibilities of picking up your shipment on the day you sent the shipment and again at the time of your shipment in Geis Point.
Payment at Geis Point is a cash on delivery - cash at the pickup site or in advance via GP webpay or bank transfer Geis Point can not be paid by a credit card at the pickup point. If the customer pays via a bank transfer, the goods are dispatched after the payment is received. The postage fee depends on the amount and weight of the goods and displays on your screen as soon as you choose the country of delivery.
After submitting the order, the customer receives the data necessary for payment by PayU and the delivery prices. The goods are ready for dispatch as soon as the payment is sent.
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As soon as the payment is sent the goods are ready for dispatch and for the arrangement of customs documents indispensable for dispatch outside the EU. You are notified by e-mail when we give the consignment to the carrier.
Postage The postage fee depends on the amount and weight of the goods and displays on your screen as soon as you choose the country of delivery.